Cracked, chipped, or loose tiles do not always mean a full retile is needed. Rohullah Rassuli Tiling Services provides fast, reliable tile repair and replacement across the Wellington region — restoring damaged tiles, refreshing tired grout, and fixing silicone joints to bring your tiled surfaces back to top condition.

Whether it is a single cracked floor tile in your hallway, deteriorating grout in a bathroom, or loose wall tiles in a commercial kitchen, we diagnose the problem, carry out the repair, and ensure the result blends seamlessly with your existing tiling.

We service both residential and commercial properties throughout Wellington, Lower Hutt, Upper Hutt, Porirua, and the Kapiti Coast. Most repair jobs can be completed in a single visit — getting your home or business back to normal with minimum disruption.

Tile repair work in progress

Tile Repair Services

Expert repairs for every type of tile damage — from hairline cracks to complete tile failure.

Cracked Tile Replacement

We carefully remove cracked or broken tiles without damaging surrounding tiles, prepare the substrate, and install matching replacement tiles. The result is a seamless repair that is virtually invisible.

Loose Tile Repair

Tiles that have debonded from the substrate — often caused by adhesive failure, moisture ingress, or building movement — are lifted, the substrate is prepared, and tiles are re-fixed with appropriate adhesive.

Re-Grouting

Old, discoloured, cracked, or missing grout is raked out and replaced with fresh grout. Re-grouting restores the appearance of tiled surfaces and prevents water from penetrating behind tiles.

Re-Siliconing

Silicone sealant in showers, around baths, at wall-to-floor junctions, and around fixtures degrades over time. We remove old silicone, clean the surfaces, and apply new mould-resistant silicone for a watertight seal.

Chipped Tile Repair

Minor chips and surface damage on tiles can often be repaired with colour-matched filler compounds — avoiding the cost and hassle of full tile replacement where the damage is cosmetic only.

Emergency Tile Repairs

Water leaks caused by failed silicone or grout, dangerous loose tiles in high-traffic areas, and other urgent repairs. We prioritise emergency call-outs to prevent further damage to your property.

Common Tile Problems

Understanding why tiles fail helps you act early — before minor issues become major problems.

Cracked Tiles

Cracks are usually caused by impact damage, building settlement, or substrate movement. In Wellington, seismic activity is a common contributor. Hairline cracks may be cosmetic, but wider cracks can allow water in and should be addressed promptly.

Hollow-Sounding Tiles

If tiles sound hollow when tapped, the adhesive bond has failed. These tiles are at risk of cracking or lifting entirely. Common causes include poor adhesive coverage during original installation, moisture under the tile, or substrate movement.

Grout Deterioration

Grout cracks, crumbles, or discolours over time — especially in wet areas like showers. Failed grout allows water behind tiles, which can lead to mould growth, substrate damage, and eventual tile failure.

Silicone Failure

Silicone sealant around showers, baths, and basins has a limited lifespan. When it pulls away, goes mouldy, or hardens, water can leak through the joints. Re-siliconing is a quick, affordable fix that prevents costly water damage.

Tenting & Lifting

Tiles that push up from the floor (tenting) are usually caused by thermal expansion without adequate expansion joints. This is more common in floors exposed to direct sunlight or heating. The affected tiles need to be lifted and relaid with proper joints.

Efflorescence

White, chalky deposits on tile surfaces or grout lines indicate moisture moving through the substrate. This is common in Wellington's damp climate and signals a moisture management issue that should be investigated.

Residential & Commercial Tile Repairs

We handle tile repairs for all property types across the Wellington region. For homeowners, we repair bathrooms, kitchens, hallways, and outdoor areas — working carefully to match existing tiles and minimise disruption to your household.

For commercial clients, we provide tile repairs for retail stores, restaurants, office buildings, medical facilities, and public amenities. We understand that damaged tiles in commercial settings are not just unsightly — they can be a health and safety risk and a liability issue. We offer flexible scheduling including after-hours work to minimise impact on your business operations.

Property managers and landlords across Wellington also rely on us for end-of-tenancy tile repairs, preparing rental properties for new tenants with re-grouting, silicone replacement, and cracked tile repairs that refresh bathrooms and kitchens without the cost of a full renovation.

Our Repair Process

A straightforward approach to getting your tiles back in top condition.

1. Inspection & Diagnosis

We inspect the damaged area, identify the root cause of the problem, and assess whether repair or replacement is the best approach. We check for underlying issues such as moisture, substrate failure, or structural movement.

2. Tile Matching

If replacement tiles are needed, we work to source a match. If you have spare tiles from the original installation, that is ideal. Otherwise, we find the closest available match in size, colour, and finish.

3. Careful Removal

Damaged tiles are removed carefully to avoid damaging adjacent tiles. We use precision tools and techniques to isolate the affected tile and remove it cleanly from the substrate.

4. Substrate Repair

The exposed substrate is inspected, cleaned, and repaired if necessary. Old adhesive is removed, the surface is levelled, and any moisture or structural issues are addressed before the new tile is installed.

5. Installation & Finishing

The replacement tile is set with fresh adhesive, grouted to match the existing grout colour, and silicone is applied at any movement joints. The repaired area is cleaned and inspected.

Tile Repair Gallery

Before and after — cracked tile replacement
Shower re-grouting and re-siliconing
Commercial floor tile repair — Wellington CBD

Related Services

If your tile damage is extensive, it may be more cost-effective to consider a full retile. We offer complete bathroom tiling, kitchen tiling, and floor tiling services when repair is no longer the best option.

If failed grout or silicone in your shower has allowed water behind tiles, you may also need waterproofing remediation to protect the substrate before new tiles are installed.

Contact us today for a fast, free assessment of your tile repair needs.

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